Privacy

Privacy policy

Last updated 2 September 2026

Who we are

Knect Assemblies Limited (company number 06999543) is responsible for the personal information described in this policy. Our registered office is Unit E North Court, First Avenue, Caerphilly, CF83 2SD. Contact us at enquiries@knect.group.

Information we receive

When you contact us, we may receive your name, company, email address, telephone number and information contained in your enquiry, drawings or supporting files.

How we use it

We use this information to respond to enquiries, assess requirements, prepare quotations, administer orders, maintain business records and meet legal or quality obligations. Our lawful bases are normally taking steps at your request before a contract, performing a contract, complying with legal obligations and our legitimate interests in operating, protecting and improving our business and customer relationships.

Enquiry form and service providers

Our enquiry and file-upload form is provided by Tally BV, which processes form information for us. Website hosting, email, file storage, IT support and professional advisers may also process information where needed to provide their services. You can read Tally’s GDPR information.

Drawings, specifications and supply partners

Drawings, specifications and other technical information are used only to assess, quote for or fulfil the relevant requirement. Where necessary, we may share the minimum information required with approved manufacturing or supply partners. Tell us before submitting information if it is subject to a confidentiality agreement, export control or another special handling restriction.

International transfers

Some approved partners or technology providers may be located outside the UK. Where personal information is transferred internationally, we use the safeguards or other arrangements required by applicable data protection law.

Retention and security

We keep information only for as long as reasonably needed for the enquiry, customer relationship, contract, legal, tax and quality-record purposes that apply. The period depends on the nature of the requirement and any continuing obligations. We use reasonable organisational and technical measures designed to protect information against unauthorised access, loss or misuse.

Your rights

You may ask for access, correction, deletion, restriction, portability or objection where applicable. You may also complain to the UK Information Commissioner’s Office. Contact us first and we will do our best to resolve your concern.

Website data and cookies

This website uses essential hosting and security technologies. We do not intentionally use advertising cookies, marketing pixels or website analytics trackers. The Tally form loads only after you choose to open it. See our cookie notice for more information.

Changes to this policy

We may update this policy when our services, suppliers or legal obligations change. The latest version will always appear on this page.